In today’s dynamic and often uncertain public service landscape, coaching is emerging as a transformative tool for leaders in children’s services. Coaching for Leaders in a Children’s Services Context explores the tangible return on investment (ROI) of coaching—both for individual leaders and the organisations they serve. Drawing on in-depth research, surveys, and interviews with participants in national leadership programmes, this think piece by The Staff College’s Kate McKenna illustrates how coaching enhances confidence, supports succession planning, and fosters inclusive, reflective leadership.
Beyond skill development, coaching is shown to contribute to the creation of psychologically safe environments where innovation and resilience can thrive. The report makes a compelling case for embedding coaching as a cultural norm within organisations, aligning it with values of equity, diversity, and inclusion. Whether you’re a current or aspiring leader, this evidence-based resource highlights how coaching helps navigate complexity, improve decision-making, and build stronger services for children and families.