This section aims to assist those in leadership roles in children’s services to focus on the culture change needed in councils that wish to foster coproduction, community development and build community resilience. It helps these key personnel to reflect on the past, identify the need for change, create a new vision encompassing coproduction and create the right organisational culture and behaviours to achieve this vision.
This section introduces key concepts in community development and community engagement, particularly emphasising strength based approaches. It provides a range of tools that senior staff in councils can use at a strategic and practice level, to empower citizens to shape, influence and deliver services.
This section explains the rationale behind ethnographic research, giving examples of where it has been used and provides senior staff in councils with the tools to undertake mini ethnographic research through designing and using user insight questionnaires in advance to find out more about the lived experience of residents.
This section provides an introduction to service design thinking and provides senior staff in councils with the tools to enable them to work with residents to generate new solutions, including tools for evaluating existing services from the resident perspective, generating new ideas, and for designing, testing and prototyping new solutions
Learning must continue to prepare individuals for employment in whatever form it takes – and support individuals and families as they navigate the multiple career transitions of twenty-first century working life – but it must also enable individuals to strive and thrive in every aspect of their life beyond the workplace: as citizens, as local residents, and as family and community members. The centrality of place and locality is vital if we are to achieve such an outcome.
We often hear about the strain on the NHS: rising demand with limited finances. The NHS has a five year plan for change, and one of the main changes planned is for greater patient involvement and greater public participation. This is where the RSA’s work, bringing together leaders from across healthcare to realise what a participative, empowering and social model for health could look like is key to helping to achieving the highest quality healthcare system, and one that is adaptive to the changing world where longevity is the norm and networks are how collective priorities get made.
Public Value Governance: Moving Beyond Traditional Public Administration and the New Public Management
A new public administration movement is emerging to move beyond traditional public administration and New Public Management. The new movement is a response to the challenges of a networked, multisector, no-one-wholly-in-charge world and to the shortcomings of previous public administration approaches. In the new approach, values beyond efficiency and effectiveness—and especially democratic values—are prominent. Government has a special role to play as a guarantor of public values, but citizens as well as businesses and nonprofit organizations are also important as active public problem solvers. The article highlights value-related issues in the new approach and presents an agenda for research and action to be pursued if the new approach is to fulfill its promise.
Governments should make provisions for increasingly unpredictable and disruptive outcomes in the future, argues Lam Chuan Leong, Senior Fellow at the Centre for Governance and Leadership.
Transforming services is hard. Organisations across the public, voluntary and private sectors are coming together to find new solutions to seemingly intractable problems by radically transforming their approach to services in their area. But whether they are tackling alcohol abuse or supporting people with dementia, their success is being determined by people and culture. “The Revolution will be Improvised” draws on insights from 25 multi-agency programmes around the country to discuss how people break or make collaboration and service transformation, and what we can learn from their experiences. Revolution will be improvised publication v3
A think piece written by VSC associate Anna Wright focusing on co-production and its relevance to children’s services and community resilience. It explores co-production as a growing method for planning and delivering children’s services, with a strengths-based approach at its heart. The paper defines co-production and the different ways it can be used. It provides examples of its use in children’s services. It identifies how it can be implemented and the benefits and risks of doing it. Finally, it explores how leaders in children’s services might deploy it as part of systems leadership. This is designed as a companion piece to the think piece ‘Changing Professional Behaviour: What Works’, which focuses on how to lead the cultural change required to […]